I designed a robust Profile and Notification system to enable personalization across the app. My proposed designs anticipated cross-channel consistency and user control, while the shipped MVP shows the pared-down version.
I explored complex hotel booking scenarios (multiple rooms, varying stay lengths, different travelers) to stress-test edge cases. While engineering constraints led to a simpler shipped flow, the process taught me how to align ambitious user needs with technical realities.
Car rentals are high-friction, so I designed for clarity and accessibility. I built a transparent Important Information bottom sheet, Total Cost, and highlighted accessibility details like airport shuttle pickup. These small details build trust at scale.
